Problems Uninstalling ColdFusion MX 7

I have just finished uninstalling ColdFusion MX 7 on a second computer.  And I've just had it fail completely for a second time.

1) Attempt #1: Home computer with XP Pro, CFMX7 Dev Multi-Server edition on JRun, Apache

How do I uninstall ColdFusion MX 7?  What would Brian Boitano do?

• Look within Program group in the Start menu.  Hmmm... nothing there.
• Go to Add/Remove Programs and click on ColdFusion MX 7 & JRun uninstall.  Okay, do that.
  

So the uninstall starts and runs.  "Shutting down Windows Services" takes a ridiculous amount of time.  I let it sit there for about 30 minutes and check back.  Okay, that dialog is gone and now it's sitting at "ColdFusion is configuring your system... blah.."  Let it sit for another 30 minutes.  Come back and find nothing has changed.

Switch over to my other computer via KVM switch for a while.  Bad idea.  Try to switch back and my first computer is locked up.  Hard reset!  Ugh.

Come back into first computer after reset and find that Add/Remove Programs shows ColdFusion to be gone.  Okay, I *guess* that worked.  I guess it didn't (see below), but that's all I have time for on that machine.


2) Attempt #2: Work Dev computer with XP Pro, CFMX7 Dev Multi-Server edition on JRun, Apache

Everything proceeds as above except that my computer did not lock up.  I let it sit on "ColdFusion is configuring your system... blah.." for about 2 hours with no response.  Used Task Manager to end the task.  Browsed the File Structure and saw that the /JRun4 directory still existed.  Then I did this:

• Explored that directory
• There I find an "uninstall" sub-directory.
  
• Here we find a bunch of executables, all with nice human-readable names.
• Clicked on "KillJRun.exe".  Nice.  Nothing really happened.  Just seemed like a cool thing to do.
  
• Clicked on "Uninstall ColdFusion MX 7 with JRun".
• BOOM!  Magic happens. 
  
• The installer comes up and runs through all of it's uninstall routines quickly and efficiently.  ColdFusion MX 7 is apparently wiped from my system.  Phew!
  

What went wrong?  Did I miss something geeky that I was supposed to do before I attempted the original uninstall?  I wouldn't be surprised.  While ColdFusion is the easy and efficient way to do application development... installing, uninstalling, and configuring is usually not without complications and the need to edit .xml files or move, rename, or otherwise manipulate .jar files.